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(919) 682-0451
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Posted by AmandaLea on 2/3/2009
I went to Rick Hendrick Chevrolet's service department when my 2000 Monte Carlo started having jerking problems while driving. They diagnosed the problem as a faulty wiring system, which they supposedly fixed (at a cost of $160.20 parts + $225.00 labor) along with a fuel filter that needed replacing (additional $24.50 parts). The jerking problem persisted, so I took the car into another mechanic, who said immediately the problem was a fuel filter in need of replacement. He took the "newly replaced" one out of my car and said that it was completely plugged up and was the FACTORY ORIGINAL filter, not a brand new one that I had paid for at Rick Hendrick. He replaced it ($22.58 parts + $39.98 labor) and the jerking problem was immediately fixed. So Rick Hendrick completely lied about replacing the filter, though they charged me to do so. I still don't know if they even replaced the wiring that they charged me for. AVOID this dealership!!!!
Posted by hunter02 on 7/24/2007
Great to deal with, friendly staff- great experience overall.
